Help Center
How can we help?
At Learning for Humanity, we have a dedicated support team ready to help you with any problems or questions you may have. If you are having trouble signing up for an account, or have any questions about Tusitawi, please send us an email.
Our support email is tusitawi.support@learningforhumanity.com
Frequently Asked Questions
How do I sign up for Tusitawi?
Go to the following website: https://masomo.faiba.co.ke/sign-up and fill out the sign up form. You will then be asked to add new students. Once at least one student has been created, you can enter the Tusitawi learning platform.
What if I forgot my password?
On the Tusitawi login page, click “forgot password” underneath the password text box. Or, click here. After filling out the required information you will receive a text that will allow you to change your password.
How do I learn how to use Tusitawi?
There are a couple different ways to learn about how to use Tusitawi to access thousands of learning materials.
- Video tutorials found on our YouTube channel here
- The User Guide, which can be found in each student’s classroom. Click the question mark icon on the top black bar to reveal the user guide.